Chungath reserves the right to cancel any of the orders without assigning any reason. Some of the reasons for cancellation could be availability of the product in the inventory, error in pricing displayed, or error in product information on the site. At the same time, we provide you the right to add extra information to help us accept your orders in some cases. We will make sure that you are duly notified through email and message you if your order is cancelled partially or completely, or if in some case any extra data is required for the purpose of accepting your order.

Once you place the order, it can be cancelled from your end in case there are any issues before the shipping is undertaken to the destination. Once the request of cancellation is received and the applicable amount has been debited from your account, we ensure a complete refund of the amount to your bank account through a suitable mode of payment within 10 working days.

If in case the amount is deducted from your account and the transaction has failed, we will make sure that the said amount is credited (refunded) to your bank account at the earliest.